Hello, how can we help?
Read answers to frequently ask questions below to see if that helps. If not, you can Create Support Ticket
General
General questions about Amazr
What is Amazr ?
Amazr is a paid Q & A platform. Anyone who has expert knowledge in a particular field can volunteer to answer paid questions from their network. You can select a non-profit to support with the proceeds.
What is Ask Me Anything)?
Ask Me Anything is a type of interaction between a host and their guests where the host answers questions on anything the guests want to know.
Profile
Get help setting up Amazr profile
Which country & currency is supported?
A bank account based in the United States is needed for payouts, at this point. The person asking or answering questions can be located anywhere in the world. Amazr only supports USD currency at this point.
Payment Received/Bank Verification
Get help with Payment Received & Bank Verification
Is my bank verification information secure?
We have partnered with Stripe to keep your financial information secure and conduct bank verification for our users.
Questions Received
Get help with received questions
Are the questions and answers private?
Questions and answers are private between the answerer and the asker.
Do I HAVE to answer all the questions? Can I ignore the ones I don't want to answer?
Sure, feel free to ignore questions that you are not comfortable answering.Your guests will get a full refund for such questions.
What if I dont reply to a question?
If you choose to not respond to a question, it will expire after a week's time. Your guest will get a full refund in that case.
Can I update the answer I just sent?
Yes, you can provide additional updates/clarifications to the initial answer that you sent out.
Questions Sent/Asking A Question
Get help with the sent questions or while asking a question
Can I search someone by name to ask a question??
Amazr is an invitation only platform. It does not allow a search for hosts - the only way to ask a question to a host is by getting their Amazr link. Hosts typically share their Amazr links on their social media platforms.
How soon will I get a reply to my question?
You should get a response within a week. If you don't get a response within a week, your payment will be fully refunded.
Can I edit the question which I just sent?
Sure, a question once sent, can be edited for 15 mins since the time it was initially sent. No edits are allowed after the first 15 mins.
I don't like the answer provided by the host, can I get a refund?
Unfortunately no. We send payment to the host as soon as the reply is sent.
You still have a question?
If you cannot find a question in our FAQ, you can always contact us. We will answer to you shortly!